Lenovo takes customer satisfaction to new heights with e-services enhanced by generative AI

Lenovo takes customer satisfaction to new heights with e-services enhanced by generative AI

Solving customer issues quickly, accurately and effectively on a global scale with new GenAI tools powered by GPT-4

Lenovo’s AI solution helps human experts improve the speed, accuracy and quality of interactions with customers on global support forums. The technology also enhances two existing customer-facing chatbots, enabling them to offer more human-like interactions and help with a wider range of support issues […]

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