Lenovo

Lenovo delivers faster, better field services for customers with AI

Lenovo delivers faster, better field services for customers with AI

Globally, consumer expectations around the responsiveness and quality of customer support are growing. Today, customers expect the ability to quickly connect with their service provider, engage with knowledgeable representatives, and rapidly receive solutions to their issues. As the world’s largest PC manufacturer, Lenovo understands the importance of delivering the best possible customer support experience. This […]

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Lenovo’s AI-powered sign language translation solution empowers signers in Brazil

Lenovo’s AI-powered sign language translation solution empowers signers in Brazil

During Lenovo’s Tech World event, a software developer named Gabriel crossed the stage and warmly greeted chairman and CEO Yuanqing Yang using Libras, the official Brazilian Sign Language. While YY, as he’s known at Lenovo, does not know Libras, he understood Gabriel perfectly—through the power of AI. A camera captured the precise movements of Gabriel’s hands

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